Shipping policy
Thank you for choosing our store for your Haitian cultural needs. We want to make your shopping experience with us as smooth and convenient as possible, which is why we offer shipping options to deliver your products right to your doorstep.
Shipping Rates and Delivery Times:
We offer shipping to all 50 states in the United States. Shipping rates and delivery times will vary based on the weight and size of your order, as well as your location. During the checkout process, you will have the option to choose your preferred shipping method and view the estimated delivery time and cost.
Processing Time:
Once your order is placed, our team will work to fulfill your order as soon as possible. Most orders are processed within 1-2 business days. However, please note that processing times may be longer during peak shopping seasons or for custom-made products.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order and monitor its delivery status.
International Shipping:
At this time, we do not offer international shipping. However, if you are interested in purchasing from outside of the United States, please contact us to discuss shipping options.
Delivery Issues:
If you experience any issues with the delivery of your order, please contact us as soon as possible so we can investigate and resolve the issue. We are committed to ensuring that your products arrive safely and on time.
Thank you for shopping with us, and please don't hesitate to reach out to us with any questions or concerns regarding our shipping policy.
Shipping Rates and Delivery Times:
We offer shipping to all 50 states in the United States. Shipping rates and delivery times will vary based on the weight and size of your order, as well as your location. During the checkout process, you will have the option to choose your preferred shipping method and view the estimated delivery time and cost.
Processing Time:
Once your order is placed, our team will work to fulfill your order as soon as possible. Most orders are processed within 1-2 business days. However, please note that processing times may be longer during peak shopping seasons or for custom-made products.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order and monitor its delivery status.
International Shipping:
At this time, we do not offer international shipping. However, if you are interested in purchasing from outside of the United States, please contact us to discuss shipping options.
Delivery Issues:
If you experience any issues with the delivery of your order, please contact us as soon as possible so we can investigate and resolve the issue. We are committed to ensuring that your products arrive safely and on time.
Thank you for shopping with us, and please don't hesitate to reach out to us with any questions or concerns regarding our shipping policy.